Last updated: 14/08/2025

These Terms & Conditions (“Terms”) apply to all services, events, and offerings provided by Enchanted Life Ltd, trading as Enchanted Life by Maia (“we”, “us”, or “our”). By booking or purchasing any of our services, you (“you” or “the client”) agree to be bound by these Terms.

Our registered company details:
Enchanted Life Ltd (Company No. 16407256)
Registered Address: 18 Bolden Street, London, SE8 4JF
Email: [email protected]
Website: www.enchantedlifebymaia.com

1. Services Covered

These Terms apply to, but are not limited to, the following services and offerings:

Shakti Alignment Consultation (online only)

Shakti Frequency Attunement (online and in-person)

Sacred Shakti Mentorship (online, with optional in-person elements)

Group events, ceremonies, and temple spaces

Any other service listed on our website or agreed upon in writing

2. Payment Policy

All services must be paid in full upfront unless otherwise agreed.

In some cases, a deposit may be accepted to secure the booking, with the remaining balance due upfront before the session begins.

For mentorship, payment can be made in full or via a split payment (deposit plus upfront remaining balance).

Your booking is not confirmed until payment is received.

3. Cancellation & Rescheduling

Shakti Alignment Consultation & Shakti Frequency Attunement:

You may reschedule up to 48 hours prior to your appointment via our booking system.

Within 48 hours, rescheduling requests must be made via direct communication and will be at our sole discretion, based on individual circumstances.

Sacred Shakti Mentorship:

Specific cancellation and rescheduling terms will be outlined in the mentorship agreement, which must be signed before starting the program.

Group Events:

No refunds once booked. You may transfer your ticket to another person or, at our discretion, transfer to a future event.

Temple Memberships:

Governed by the membership platform’s own terms (e.g., SamCart), which allow for a 7-day cancellation period from the start of the free trial.

4. Refund Policy

Once a service has been performed, no refunds are given.

We reserve the right to cancel a booking if we believe the service is not suitable for you (e.g., due to mental health concerns, lack of understanding of the work, or safety reasons). In such cases, a full refund will be issued.

5. In-Person Sessions

Shakti Frequency Attunement may be arranged in person at House of Moon, 19 Marlborough Road, London, Islington, subject to a £60 surcharge.

In-person sessions are subject to availability and must be arranged directly with us after booking.

6. Disclaimer

We are not licensed medical or mental health professionals.

All services are spiritual, somatic, and energetic practices, offered for holistic and personal growth purposes only.

Our work is not a substitute for medical diagnosis, treatment, or therapy.

You are solely responsible for your own physical, emotional, and mental well-being before, during, and after sessions.

7. Client Responsibility

You acknowledge that your results will depend on your personal participation, openness, and integration of the work.

You agree to take full self-responsibility and not hold us liable for any outcomes related to the services.

8. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Amendments

We may update these Terms from time to time. The latest version will always be available on our website.